Some benefits provided by Federal Records Management:

• We are a local, woman-owned business.
• We offer flat rates and easy-to-understand billing.
• Our rates are inclusive and match the service you receive.
• We have the best customer service in the industry.
• We offer flexible service that meets our customers’ needs, not the other way around.
• We believe in community re-investment and building partnerships.

We offer rapid call backs from local employees right here in Colorado Springs.

• Our storage facilities include, but are not are limited to the following:
• Centrally located for convenience and quick delivery.
• Solidly constructed concrete buildings with perimeter fencing and locked gates.
• Double locked doors and barred windows.
• Securely equipped with perimeter high resolution cameras.
• Protected with security and fire alarms, as well as updated fire safety and prevention equipment.
• Steel shelving with shelves 6” above the concrete floor and an interior drainage system.

Federal Records Management customers can expect the following protocols to secure their information:

• Screening process for all visitors to the facility requiring proper identification while on premises.
• Total discretion by on-site employees who escort all visitors to secure areas while on premises.
• Access to a secure online account for only authorized users.
• Employees with extensive background checks that are required to sign confidentiality agreements.
• All customer information is stored on secure servers and encrypted with passcodes.
• The online site is a 256-bit SSL Encryption site with domain authentication.
• The system is maintained and backed up by a PCI compliant vendor that meets SOS online backup guidelines.